Policy: reservation, cancellation, payment

biorocks gili trawangan

Reservation policy

There are two types of reservation:

  • Pre-booking with deposit via bank transfer, Wise or Paypal online payment.
    Please note that all payment to us is free of charges.
    Once your deposit payment is received in our account, your reservation is guaranteed.
  • Without deposit: your reservation will not be guaranteed and your booking will depends on our availability.

Cancellation and No show policy

  • No refund

Whilst we are sympathetic to circumstances that are not within your control, please understand that this is also not our fault and the 100% cancellation fee will still be charged.


  • Paypal
  • Wise
  • Cash
  • Bank transfer

Force majeure

Snorkeling Gili or its management shall not be held responsible for results a rising of “Force Majeure” and circumstances beyond the control of Snorkeling Gili. This includes but is not limited to wars, riots, insurrections, acts of nature and illegal acts.

biorocks gili trawangan

Why to choose Lombok vs Gili islands?